So please help me understand, why I’m being forced to provide an unsecured back door onto my private network, provide unlimited high-speed data usage, except that I am unable to know who is using my data, how many are using my data, how much data they are using, how long have they been using my data, have they accessed any part of my network or connected devices that would otherwise be protected behind my firewall, is it causing my movie to buffer, and lastly I’m required to allow whomever, how every many of them, transmit as much data, whenever and for as long as they like, Neither am I able to see any of this data or knowing when it’s being sent. Your device itself may encrypt data before sending, but the ATT network itself will not encrypt your data. They are doing so over an unencrypted network. They could be downloading large files, accessing social media or god only knows what else. Correct me if I’m wrong, but at any given time, there could be, up to 8 devices, streaming movies, music, or games. Whereas in reality, it’s devoid of any actual functionality other than the ability for me to change the device name of the Cell Booster.Īll of this has me asking what exactly I’ve gotten myself into. As I provided refuge in what’s essentially a “black box”, it’s insinuated that a level of control and oversight is provided to me, through the dedicated app. But alas, this is no longer the case, and I am stuck. I attribute this to ATT customers discovering that they now have a cell signal which they didn’t before, and more than likely are assuming it has something to do with the 5G network launch.Īlthough I’m able to monitor, in real-time, every device network usage, which up to now, has given me the ability to determine the cause of any network issues I’ve dealt with in the past. But the last week or two has been a major headache, I’ve been experiencing drops from the cell booster, lag in my network, and a few other significant yet indeterminable issues. But as the first few weeks passed, I was extremely impressed and overjoyed by the new microcell functionality. Now I do have gig speed internet access and see download speeds of roughly that, but my upload is throttled at 25 MPs.īecause of my situation, I was immediately concerned and raised questions with support who was unable to provide any answers to my concerns and stated a support manager would contact me, they didn’t. I alone have 4 devices and my home network supports my smart home which has 35 devices at all times connected to my Wi-Fi. 32 homes w/ 2.5 people = 96 residents x 0.25% = 24 devices are likely ATT. Being that is open to use by any qualified ATT device, of which was 80M as of 2020. My home is located where the road meets, placing Locating 32 homes within range of the cell booster. I live in a townhouse development that resembles the shape of a capital L. Under the guise of “doing me a solid” for 20 years averaging $300/month, you were providing me a “free” brand new Cell Booster. No direct consumer input or control concerns, less hardware to distribute, as in certain environments numerous people can connect to the one unit. I also assume that this is far cheaper to run the booster program in the current setup. I would assume this might be part of the reason for making the new booster a public access point rather than the previous private setup. One of the main issues was that any guests would be unable to connect and hence would be without cell service. This was provided for “free”, it wasn’t horrible, but I wouldn’t call it great. ATT’s solution to this was to provide me with a microcell to provide me service. In all that time, contrary to what the coverage maps claim, I’ve never experienced had the pleasure of service within a two-block radius of my house. Before the sale to Cingular and the subsequent reacquisition. I’ve been an ATT customer for over 20 years.
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